Global Scholars Projects: Jocelyn Rivera, MD, MSc

About the Global Scholars Project

In many clinical environments, particularly those with limited resources, communication breakdowns can delay the recognition of patient deterioration, hinder care coordination and ultimately impact patient outcomes. To address this, the project aimed to improve communication practices by developing and implementing CritCom, a multilingual assessment tool designed to evaluate and enhance interdisciplinary communication in pediatric hematology-oncology settings. 

The project spanned two years and was built around three main objectives. The first aimed to increase access to CritCom by translating it into multiple languages. The second focused on understanding the landscape of communication challenges across various health care settings. The third objective involved assessing the impact of interventions, especially pediatric early warning systems (PEWS), on communication quality. 

This project has made a significant contribution to the field of child health by emphasizing the importance of communication in clinical care, offering a practical tool for assessment and improvement and fostering a global community dedicated to achieving better outcomes for children with cancer.

Publications

Project Assets

Fishbone

Logic Model

About the Scholar

Jocelyn Rivera developed an early aspiration to become a physician, with a particular focus on pediatrics, inspired by the unique combination of children’s innocence and the clinical complexity involved in their care. Her professional interests center on improving the quality of care in pediatrics, particularly in emergency and acute care settings. 

She earned her medical degree in 2008 from the National Autonomous University in Mexico, followed by completion of a specialty in pediatrics and a subspecialty in pediatric emergency medicine. In her current role at the Hospital Infantil Teletón de Oncología in Querétaro, Mexico, she leads key institutional initiatives, including the EVAT project and the Golden Hour project, both focused on enhancing timely, high-quality emergency care for pediatric patients. 

Since 2021, she has worked as a clinical research coordinator. She has served as a member of the steering committee of the International Society of Paediatric Oncology (SIOP) Supportive Care Network since 2024.